This Privacy Policy explains how Kleine Kittens (“we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit our website, contact us, or inquire about/reserve a kitten (the “Services”).

If you have questions, contact us at:

• Email: info@kleinekittens.com

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1) Who We Are (Controller)

For purposes of applicable data protection laws (including the EU/EEA GDPR, where applicable), Kleine Kittens is the data controller for the personal data described in this Policy.

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2) Information We Collect

A. Information you provide to us

When you use our contact forms, email us, call/text us, or reserve a kitten, we may collect:

• Contact details: name, email address, phone number, location (city/state/country)
• Inquiry details: message content, preferred kitten, timing, household/pet information you share
• Reservation/adoption details: screening information you provide (e.g., lifestyle, experience with pets)
• Payment-related information (if applicable): transaction details (note: if payments are processed through a third party, we typically do not store full card details)

B. Information we collect automatically (website usage)

When you browse our site, we may automatically collect:

• Device and log data: IP address, browser type, device identifiers, pages visited, timestamps, referring URLs
• Approximate location: derived from IP address
• Cookie and similar technology data: depending on your settings/consent

C. Information from third parties

We may receive information from:

• Service providers (e.g., website hosting, analytics, spam prevention)
• Social media platforms if you contact us via social channels (subject to your settings and the platform’s policies)

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3) How We Use Your Information

We use personal data for the following purposes:

• Responding to inquiries and communicating with you
• Evaluating reservations/adoptions and matching kittens with suitable homes
• Managing waitlists and reservations
• Providing customer service and answering questions about care, temperament, and availability
• Operating, maintaining, and improving our website
• Security and fraud prevention (e.g., spam detection, abuse monitoring)
• Legal and compliance purposes (e.g., recordkeeping, enforcing agreements)

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4) Legal Bases for Processing (GDPR/EEA/UK, where applicable)

Where GDPR applies, we rely on one or more of the following legal bases:

• Consent (e.g., optional cookies; marketing communications where required)
• Contract / steps prior to contract (e.g., processing a reservation request)
• Legitimate interests (e.g., responding to messages, preventing fraud, improving Services)
• Legal obligation (e.g., tax/accounting requirements)

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5) Cookies and Similar Technologies

We may use cookies and similar tools to:

• remember preferences,
• measure site performance,
• protect against spam/abuse.

Where required, we will request your consent before placing non-essential cookies. You can manage cookies through:

• our cookie banner (if available), and/or
• your browser settings.

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6) How We Share Information

We do not sell your personal information.

We may share personal data with:

• Service providers that help us operate the website and communications (e.g., hosting, email, analytics, spam protection)
• Payment processors (if you pay deposits/fees through third parties)
• Professional advisors (e.g., legal/accounting) when necessary
• Authorities if required by law or to protect rights/safety
• Business transfers (rare): if we are involved in a merger, acquisition, or asset sale

Service providers are permitted to process personal data only to provide services to us and must protect it.

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7) International Transfers

If you are located in the EU/EEA/UK and we transfer your personal data to countries that may not provide the same level of protection, we will use appropriate safeguards (such as Standard Contractual Clauses) where required.

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8) Data Retention

We retain personal data only as long as necessary for the purposes described above, including:

• Inquiry data: typically retained for a reasonable period to manage follow-ups and support
• Reservation/adoption records: retained as needed for operational, legal, and accountability reasons
• Technical logs: retained for security and analytics purposes for limited durations

Retention periods may vary depending on legal requirements and the nature of your relationship with us. You can request deletion as described below.

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9) Your Privacy Rights

Depending on your location, you may have rights such as:

• Access to the personal data we hold about you
• Correction of inaccurate or incomplete data
• Deletion (erasure) of your personal data
• Objection to certain processing
• Restriction of processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us at [add your email]. We may need to verify your identity before responding.

EU/EEA/UK complaint right

If GDPR applies, you may also lodge a complaint with your local data protection authority.

U.S. state privacy rights (where applicable)

If you live in certain U.S. states, you may have additional rights regarding access, deletion, and opting out of certain data uses. We do not sell personal information.

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10) Marketing Communications

If we send marketing emails (e.g., updates about litters/availability), you can opt out at any time by:

• using the unsubscribe link (if provided), or
• contacting us at info@kleinekittens.com.

We may still send non-marketing messages (e.g., responding to your inquiry or reservation).

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11) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

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12) Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

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13) Third-Party Links

Our website may contain links to third-party sites (e.g., social media). We are not responsible for the privacy practices of those third parties. Please review their policies before providing information.

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14) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent revision. If changes are material, we may provide additional notice on our website.

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15) Contact Us

For questions or requests regarding privacy, contact:

Kleine Kittens
Email: info@kleinekittens.com